SHIPPING & RETURNS
SHIPPING POLICY
Processing Time:
Orders are processed within 4 - 5 business days (excluding weekends and holidays) after receiving your payment. We strive to ship your order as quickly as possible.
Shipping Methods:
We offer several reliable shipping methods to meet your needs. Choose from options such as FedEx, UPS, and Indian Post at the time of checkout. Select the method that best suits your preferences for speed and cost.
Estimated International Shipping Delivery Time:
The estimated delivery time for your order will range from 5 to 6 working days, depending on your location. Please be aware that unforeseen circumstances, such as customs delays, may impact delivery times.
Order Tracking:
Once your order has shipped, you will receive an email containing tracking information. Please note that it may take up to 72 hours for the tracking information to be updated.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address with image proof and you have not received it, please contact the carrier directly.
RETURN & EXCHANGE POLICY
Returns:
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The return shipment charges will be borne by the buyer. Your item needs to have the receipt or proof of purchase.
Refunds:
Upon receiving your item, we will inspect it and notify you that we have received your returned item. We will immediately update you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping:
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If a refund is issued, the cost of return shipping will be deducted from your refund.
Contact Us:
If you have any questions on how to return your item to us, please contact us at pyramidartifact@gmail.com.